Dancrai Casual Support arrangements allow a client who requires infrequent access to IT support to schedule and pay for support as-they-go. Support requests are raised via the Dancrai Customer Service centre and scheduled for the next available support engineer.
Technical assistance ...
when you require ...
paid for as-you-go...
Features
The key features of a Dancrai Casual Support arrangement include:
Support requests raised via the Customer Support team and scheduled as availability permits
Adhoc helpdesk service
Remote support as available (may be limited)
Pay-as-you-go. ie. time and materials based billing.
Often clients who are new to Dancrai trial our services via a casual support arrangement before committing to a more strategic or longer term support arrangement.
Enquiries
If you are interested in making an enquiry, please complete the form below. Fields marked with an * are required.
Proactive maintenance plans
Responsive support escalation
Strategic alignment with the business plan
Take advantage of new technologies and approaches
Customer Service
1300 30 82 30
Call to raise a Support Request or to organise a free consultation. Or email us here.
