Casual Support
Dancrai Casual Support arrangements allow a client who requires infrequent access to IT support to schedule and pay for support as-they-go. Support requests are raised via the Dancrai Helpdesk and scheduled for the next available support engineer.
Technical assistance ...
when you require ...
paid for as-you-go...
Features
The key features of a Dancrai Casual Support arrangement include:
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Support requests raised via the Dancrai Helpdesk and scheduled as availability permits
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Adhoc helpdesk service
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Remote support as available (may be limited)
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Pay-as-you-go. ie. time and materials based billing.
Often clients who are new to Dancrai trial our services via a casual support arrangement before committing to a more strategic or longer term support arrangement.
More Information |
For more information about our support plans or to discuss how we might be able to structure our services to suit your organisation please contact us: 1300 30 82 30 |